Privacy policy
DIGIPUPSTUDIO LLC operates the DIGIPUP website and online store, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a seamless and secure shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from DIGIPUP.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand how we collect, use, and disclose your information as described below.
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.
We may collect the following categories of personal information:
- Contact details (name, shipping address, billing address, phone number, email address)
- Payment information (payment details, transaction confirmations)
- Account information (username, preferences, saved items)
- Transaction information (items viewed, added to cart, purchased, returned, or exchanged)
- Communications (customer service messages, support requests)
- Device information (IP address, browser type, device identifiers)
- Usage information (interaction with our website and services)
Personal Information Sources
We collect personal information from:
- You directly (when placing orders, creating accounts, or contacting us)
- Automatically through cookies and similar technologies when you browse our website
- Service providers who assist in payment processing, fulfillment, and analytics
- Marketing and advertising partners
How We Use Your Personal Information
We use your personal information to:
Provide and Improve Our Services
- Process orders and payments
- Ship products and manage returns
- Provide customer support
- Improve website functionality and shopping experience
Marketing and Advertising
- Send promotional emails and offers
- Show relevant advertisements based on your browsing behavior
- Recommend products related to your interests
Security and Fraud Prevention
- Protect against fraudulent transactions
- Maintain secure checkout and account protection
Legal Compliance
- Comply with legal obligations
- Respond to lawful requests from authorities
How We Disclose Personal Information
We may share your information with:
- Payment processors
- Shipping and fulfillment partners
- Technology and hosting providers
- Marketing and analytics providers
- Legal authorities when required by law
We do not sell your personal information.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices of those sites. Please review their policies before submitting personal information.
Children's Data
Our Services are not intended for children under 16. We do not knowingly collect personal information from minors.
Security and Retention of Your Information
We use commercially reasonable security measures to protect your personal information. However, no system is completely secure.
We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Opt‑out of marketing communications
You may unsubscribe from marketing emails at any time using the unsubscribe link provided.
To exercise your rights, contact us using the information below.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Transfers
Your information may be processed outside your country of residence. We take appropriate measures to ensure lawful data protection standards are maintained.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: digipupstudiousllc@gmail.com
Address: 5900 Balcones Drive, Austin, TX 78731, United States