Terms of service
OVERVIEW
Welcome to DIGIPUP. The terms “we,” “us,” and “our” refer to DIGIPUPSTUDIO LLC, operating under the brand DIGIPUP. We operate this website and online store to provide pet products, enrichment tools, and related services (the “Services”) to our customers.
These Terms of Service (“Terms”) govern your use of our website and Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You agree to provide accurate, current, and complete information when placing orders or creating accounts. You may not transfer or assign your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to display product descriptions and images as accurately as possible. However, actual colors and appearance may vary depending on your device settings.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
DIGIPUP provides pet products designed for general use. Customers are responsible for ensuring products are suitable for their pet.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is confirmed only after payment has been processed and you receive confirmation from us. We may cancel or modify orders if there are pricing errors, inventory issues, or suspected fraudulent activity.
Returns and exchanges are governed by our Refund Policy.
All purchases are for personal use only and not for resale.
SECTION 4 – PRICING AND BILLING
All prices are listed in U.S. Dollars unless stated otherwise. Prices may change without notice.
You agree to provide accurate billing and payment information. By submitting payment, you authorize us to charge your selected payment method.
You are responsible for applicable taxes, shipping fees, and customs duties where applicable.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other events outside our control.
Once an order has been shipped, risk of loss passes to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our website—including logos, product images, graphics, text, designs, and branding—is owned by DIGIPUPSTUDIO LLC and protected by intellectual property laws.
You may not reproduce, copy, distribute, or use our content without prior written consent.
SECTION 7 – THIRD‑PARTY SERVICES
Our Services may include links to third‑party websites or tools. We are not responsible for the content, policies, or practices of third‑party services.
Your use of any third‑party service is at your own risk.
SECTION 8 – FEEDBACK
If you submit reviews, suggestions, or feedback, you grant us a non‑exclusive, royalty‑free license to use, reproduce, and publish that content for marketing or operational purposes.
You agree that your submissions will not violate any law or third‑party rights.
SECTION 9 – ERRORS AND OMISSIONS
We reserve the right to correct any errors in pricing, descriptions, or availability and to cancel orders if necessary.
SECTION 10 – PROHIBITED USES
You may not use our Services for unlawful purposes, including:
- Fraudulent activity
- Intellectual property infringement
- Distribution of malware
- Harassment or abuse
- Automated scraping or data extraction
We reserve the right to terminate accounts that violate these Terms.
SECTION 11 – TERMINATION
We may suspend or terminate access to our Services at any time for violations of these Terms.
SECTION 12 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available.” We make no guarantees regarding uninterrupted access, accuracy, or error‑free performance.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
SECTION 13 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, DIGIPUPSTUDIO LLC shall not be liable for indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold DIGIPUPSTUDIO LLC harmless from claims arising from your misuse of the Services or violation of these Terms.
SECTION 15 – GOVERNING LAW
These Terms shall be governed by and construed under the laws of the State of Texas, United States.
SECTION 16 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services constitutes acceptance of any updated Terms.
SECTION 17 – CONTACT INFORMATION
If you have questions about these Terms, please contact us:
DIGIPUP
Email: digipupstudiousllc@gmail.com
Address: 5900 Balcones Dr Ste 23447, Austin, TX 78731
Phone: +1 512‑325‑9923